Shipping policy
Â
FREE Standard Australian Shipping on all Australian orders |Â 2 - 4 business days
Express Australian Shipping
$12 AUD | 1 - 2 business days
--------------------------------------------
USA Shipping đşđ¸
Express USA Shipping:
⢠FREE USA Express Shipping for orders
over $125 USD |Â 3 to 5 business days.
⢠Express Shipping: Orders under $125 USD order for express shipping is $25 USD |
3 to 5 business days
OR
⢠Standard USA Shipping
Flat rate standard shipping is $7 USD | 10 business days. Choose express if you need it fast.
All duties & taxes & tariffs included for all USA shipping options â
--------------------------------------------
UK & Ireland
FREE UK EXPRESS ShippingÂ
Free for orders over ÂŁ79 GBP
3 to 5 business days | VAT included.
UK Express Shipping
ÂŁ18 for orders under ÂŁ79
3 to 5 business days | VAT included.
UK Standard Shipping
ÂŁ7 | 10 to 12 business days | VAT included.
(May take 2 days longer for rural areas)
--------------------------------------------
Canda Shipping:
FREE Canada Express Shipping
Free express shipping for orders OVER
$145 CAD. 5 to 7 business days.
Canada Standard Shipping
$12 CAD | 10 to 12 business days.
Canada Express Shipping
$32 CAD | 5 to 7 business days.
Duties & Taxes Included.
--------------------------------------------
Europe Shipping
FREE Europe Express Shipping
for orders above âŹ105 | 5 business days.
VAT Included.
Standard Europe Express Shipping
âŹ11 flat rate | 10 business days.
VAT Included.
Europe Express Shipping âŹ25
for orders under âŹ105 | 5 business days.
VAT Included.
(may take longer for rural areas)
Â
Â
--------------------------------------------
New Zealand Express Shipping
$10 NZD |Â 3 to 5 business days
*free for orders over $150 NZD
--------------------------------------------
Rest of the world - Standard Shipping
$26 AUD | 7 - 15 business days. Express options available.
Duties & Taxes not includedÂ
 --------------------------------------------
Additional Carrier Charges
If your local courier or customs authority requests additional delivery charges, duties, taxes, or processing fees to release your parcel, we kindly ask that you pay these charges to avoid delays or the parcel being returned to us.
Where these charges are reasonable and directly related to the delivery of your Rapunzille order, we will happily reimburse you in full. Simply email our customer service team with a copy of your payment receipt or proof of payment, and we'll process your refund as quickly as possible.
If a parcel is refused at the delivery point and is subsequently returned to Rapunzille, this does not constitute a return, refund or cancelation of your order. Once the parcel has arrived back with us, additional shipping fees will be required before the parcel can be resent to you.
If you have any questions before making a payment, please don't hesitate to contact us. We're always happy to review the charges with you and help ensure your parcel reaches you as smoothly as possible.