"Yes, all our jewelry is careful produced with hypoallergenic precious metals. Precious metals are sometimes referred to as fine metals, and are some of the highest quality metals in the world for sensitive skin. If plating is used on a product, it is soft on skin and nickel free."
The five primary precious metals are gold, silver, platinum, rhodium and palladium. They are also referred to as “fine metals” and are the only metals considered fine jewelry metals.
Precious metals are rare, naturally occurring metallic elements that are high in economic value and its value has been held for centuries. Precious metals are less reactive than other metals, making the metals durable for long term wear. Because of their value, they are more likely to be recycled by companies, local jewellers or sold at a local charity shop while still maintaining its high value.
“To keep your new jewelry looking its best, avoid chlorinated water, direct contact with perfumes, moisturisers, and beauty products with harsh chemicals. Store in an air tight pouch & away from humid environments. Use a chemical free cloth to clean regularly. Read our full care instructions here."
Purchase with peace of mind with our 60 day warranty. The warranty is valid for 60 days from the date of purchase. This covers the workmanship of the jewelry specifically due to a manufacturing fault. Just email us at firstname.lastname@example.org with clear photos and videos of any issues.
We work with incredible production partners to create pieces that are made to last. This also means that the warranty does not cover lost items, scratches and dents that are caused by normal wear and tear, misuse or storage of your product, including harm to the plating due to exposure to harsh chemicals etc.
If for some reason you are not happy with your purchase please email email@example.com. We are happy to refund your items onto a gift card if returned to us within 14 days of purchase. We don't accept returns for change of mind so please choose carefully.
Rapunzille cannot accept returns or refunds on earrings or any other pierced jewellery due to health and hygiene regulations. Please choose your earrings and other pierced jewellery carefully. Read our full returns policy here.